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Conducting O.P.D. for Cockpit, Cabin Crew; Engineering, Technical staff ramp operators ( Aviation sensitive areas) and Ground personnel.
Maintaining correspondence with C.A.A. for Cockpit and Cabin crew and other Regulatory Authorities.

Conducting O.P.D. for Cockpit, Cabin Crew; Engineering, Technical staff ramp operators ( Aviation sensitive areas) and Ground personnel.
Maintaining correspondence with C.A.A. for Cockpit and Cabin crew and other Regulatory Authorities.

 Assist Director Airport Operations in monitoring smart request generated by all stations for GSE/ Cleaning materials including verification, approvals, follow ups with finance procurement and courier custom clearance.
 To assist Director Airport Operations regarding shortlisting airside candidates, collection of their CVs and other documents for further submitting to HR for their necessary action.
 Consolidate leave record of Airside staff, station wise payroll data and submit to HR.
 Maintain records of nominal roll transfers, promotions, and terminations in coordination with HR.
 Address Airside employee issues related to medical insurance, password renewal, driving permit/ ASF pass renewal, and Uniform/Shoes sizes in coordination with procurement.
 Facilitate general coordination between Airside, Terminal Operations HR, IT, Finance, Medical, Procurement, CAA and ASF.
 Coordination for OCS-related movement of Airside personnel, their ticketing and hotel arrangements.
 Monitor Smart requests on daily basis for all stations and coordinate with procurement for timely processing.
 Coordinate all Airport entry passes.
 Maintain records for manuals and contracts.
 Responsible for all kinds of stationery management.
 Responsible to oversee the communication devices.
 Coordination with training instructor Airside regarding regular trainings at the stations.
 Monitor the updated data on PA Net file library of Airside Operations.
 Maintain close coordination with all stations.
 Monitor and take Action on FSRs related to Airside operations.
 Verify GSE hiring IN/OUT invoices and submit to Finance.
 Responsible for safe custody of confidential documents, personnel files and minutes of meeting in the DAO office.
 Guidance to Airside staff of all stations on their day to day needs/activities.
 Handle any other tasks assigned by Director Airport Operations plus day to day operational matters.

- Responsible for performing routine checks and maintenance on airframe, engines, and APU under Shift Incharge supervision.
- Responsible for familiarizing with the engine, APU, refueling, and hydraulic system servicing as per the Aircraft Maintenance Manual.
- Responsible for documenting all maintenance activities and reporting to the Shift Incharge.
- Responsible for conducting repairs, replacements, and modifications in category B1 under Shift Incharge supervision., following approved manuals (Maintenance Manual and SRM).

- Responsible for conducting aircraft functional checks and general inspections of avionics equipment and related systems under the direct supervision of a shift Incharge.
- Responsible for maintaining aircraft wiring, plugs, and antennas, ensuring their condition and serviceability, and performing minor repairs/replacements under the supervision of a Shift Incharge.
- Responsible for performing maintenance and checks on aircraft avionics systems as per the approved Maintenance Manual, under the supervision of a Shift Incharge.

Key Responsibilities:

- Ensuring Airblue Operations are safe, efficient, and cost-effective
- Maintain compliance with aviation regulations and company policies.
- Manages the long-term planning of 72 hours or more and maintains the current aircraft rotation schedule.
- Responsible for the overall activities of Flight Operations Control in initiating recovery plans for operational irregularities such as disruptions, cancellations, delays, diversions, consolidations, etc.
- Monitor operational safety standards and ensure the FOC team complies with all safety regulations.
- To Lead, train and mentor the FOC team, including flight operations officers and Flight operations controllers.
- Ensure the team has the necessary tools, training, and resources to perform their duties effectively.

Requirements:

Qualification:
- College graduate preferred Degree Holder.
- PCAA Flight Operations Officers License.

Experience:
- Flight Operations Control experience - 15 years total required as served in a management position
- Management supervisory experience is required within the 15-year to 10-year period in airline aviation.
- Experience in Managing International Operations.
- A320 series aircraft experience will be preferred.
- Managing European Operation experience will be preferred.

Perform remote audits through the system for all the cash drawers and follow up on discrepancies identified
Conduct departmental audits and identify control gaps
Conduct compliance and substantive procedures on test check basis for all the payments made by the Finance department
Conduct audit procedures to inspect the trail of cash transactions throughout the Companys network
Check that all the recommendations are duly implemented by the respective departments
Any other task assigned by the supervisor

Report timely on duty, with proper uniform and groomed.
2. Maintain close liaison and excellent working relationship with CAA, ASF and other agencies at
the Airport.
3. Ensure duty allocation is properly prepared.
4. Ensure traffic staff is properly dressed and available for duty as per roster and duty allocation'
5. Ensure proper pre/post flight briefings are being conducted by shift in charge in the presence of
Airside team for the planning of smooth and on-time flight departure. Any instruction or
messages by DTO or any higher management is discussed in meeting.
6. Maintain a high Degree of motivation and cordial working relationship among the staff.
7. Keep close coordination with flight coordinator and if any delay contact MAO.
8. Ensure all revenue and flight closing documents are prepared and uploaded in acloud.
9. Keep a record and action taken on all meet and assist special request and Guest complains.
10. Ensure accurate entries in the log book of any action to be taken by the lncoming shift.
11. Maintain incoming/outgoing flight files/record and ensure that all relevant papers are properly
uploaded with paper closing document.
12. Ensure high standard services to the guest.
13. Ensure all possible efforts are made by the team for on time closure of csunters and for on
timed departure.
14. Accountable for baggage during his duty timings and keeps close coordination with the
departments.
15. Ensure the availability for assistance of guest with baggage team in case of any
offloading of baggage occurred and help requested by Baggage team.
16. Staff leave recommendation must be sent to Manager Airport Operation.
17. HRM & safety reports must be raised against incident if occurred.
18. Timely informed Manager Airport Operation regarding the delay/diversion and any operation
disturbance.
19. Any other duty/assignment ordered by DTO,MAO

1.Report on time and should be in proper uniform.
2.Ensure effective and smooth functioning of operations.
3.Maintain close liaison and excellent working relationship with all airport agencies.
4.Maintain close coordination with AM-TCS/E-TCS for station related issues.
5.Ensure all staff is properly dressed up as per grooming manual and reported on time for duty.
6.Ensure duty allocation is properly made by E-TCS / AM-TCS and signed by MAO, next day.
7.Ensure all flights are closed on time in PA-NET.
8.Ensure delay codes and comments properly mentioned in PA-NET.
9.Prepare duty roster of terminal staff on monthly basis and should be changed after 3 months.
10.Ensure all CAA letters and complaints are addressed on time.
11.Ensure the approval of flight schedule and parking slots with the consultation of CAA.
12.Ensure pre/post flight briefings are conducted on daily basis.
13.Ensure high standard of services will be given to guests.
14.Ensure all possible efforts are made by the team for on time departures.
15.Ensure correct entries in the logbook of any action to be taken by the outgoing shift.
16.Ensure staff attendance and leave record maintained properly.
17.Ensure the incoming/outgoing flight with all relevant papers are properly uploaded in acloud.
18.Keep a record and action taken on all meet and assist special request and passenger complains.
19.Ensure to approved the staff leaves as per policy. Maintain leave record of all terminal staff.
20.Manager to ensure initial and recurrent training for staff carried out as per PCAA regulation.
21.Update, DTO and Asst. Manager Training for staff training on fortnightly basis.
22.Responsible for PCAA inspections held on stations.
23.Maintain office decorum as per company policy.
24.Ensure Timely preparation of Airport Entry Passes of all Departments.
25.Airport Entry Pass request from Head Office or any other department seeks approval from DTO.
26.Ensure all airblue updated manuals are available in Station Library.
27.Ensure Safety and HRM report is raised if required & response the FSR / DBRs timely.
28.Handling and ensure Petty Cash closure.
29.Ensure check-in counter availability as per policy and requirement.
30.Flight delay or any discrepancies reported to DTO.
31.Important CAA notices should be sent / brief to DTO.
32.Ensure CAA contract will be renew on time.
33.Any other duty/assignment ordered by DTO.

Administrative Work

1.Organize monthly meetings with Ground Handling Agents (GHAs) and airport authorities, sharing meeting minutes with HOD.
2.Coordinate with Procurement and HOD to ensure timely renewal of contracts.
3.Approve staff leave requests as per company policy and maintain leave records.
4.Ensure initial and recurrent staff training complies with Local Authority regulations.
5.Conduct inspections and safety audits, sharing reports with HOD.
6.Maintain office decorum in alignment with company policies.
7.Oversee the timely issuance of Airport Passes of ground staff.
8.Ensure Airblue manuals library updated.
9.Report discrepancies on the flight with HOD along with corrective action taking or guidance required from DTO.
10.Ensure smooth submission of payroll and leave records.
11.Perform any other tasks or assignments as directed by the HOD if required.

Pre Flight
1.Ensure punctuality and proper uniform compliance for yourself and your team
2.Verify that all staff adhere to grooming standards and report on time for duty.
3.Monitor the Airport Community App for the station and promptly share any delays or updates with FOCC and HOD.
4.Oversee smooth and efficient airport operations.
5.Ensure timely opening of the check-in counters as per ETD.
6.Keep HOD updated on flight-related matters via calls and through station coordination WhatsApp groups.
7.Maintain strong coordination and professional relationships with all airport agencies.
8.Ensure close communication/coordination with transit airports for seamless flight departures & arrival.
9.Conduct station spot checks and submit reports to the HOD, highlighted with key findings.
10.Closely Coordinate with FOCC and HOD during arrival and departure of the flight
11.Notify HOD and manager for any visa or API-related updates.
12.Ensure duty allocations are accurately prepared and signed.
13.Confirm timely closure of flights on PA-NET.
14.Uphold high standards of guest service delivery
15.Ensure smooth handling of guest as per airport rules & regulation in case of delays or cancellation of the flights.
16.Strive to achieve on-time departures through effective team coordination.
17.In case of delay close coordination with airport agencies, call centre for the update of new ETD.
18.Secure flight schedule and parking slot approvals in consultation with relevant authorities.
19.Ensure conducts daily pre- and post-flight briefings with GHA/airblue staff.

Post Flight
1.Ensure that all the post flight documents should be uploaded timely on A-cloud.
2.Accurately record delay codes and comments on PA-NET.
3.Address and resolve guest complaints and promptly reply Airblue feedback email.
4. Submit Safety and HRM reports if required.
5.Efficiently respond on FSRs & DBRs without delay.

Administrative Work

1.Organize monthly meetings with Ground Handling Agents (GHAs) and airport authorities, sharing meeting minutes with HOD.
2.Coordinate with Procurement and HOD to ensure timely renewal of contracts.
3.Approve staff leave requests as per company policy and maintain leave records.
4.Ensure initial and recurrent staff training complies with Local Authority regulations.
5.Conduct inspections and safety audits, sharing reports with HOD.
6.Maintain office decorum in alignment with company policies.
7.Oversee the timely issuance of Airport Passes of ground staff.
8.Ensure Airblue manuals library updated.
9.Report discrepancies on the flight with HOD along with corrective action taking or guidance required from DTO.
10.Ensure smooth submission of payroll and leave records.
11.Perform any other tasks or assignments as directed by the HOD if required.

Pre Flight
1.Ensure punctuality and proper uniform compliance for yourself and your team
2.Verify that all staff adhere to grooming standards and report on time for duty.
3.Monitor the Airport Community App for the station and promptly share any delays or updates with FOCC and HOD.
4.Oversee smooth and efficient airport operations.
5.Ensure timely opening of the check-in counters as per ETD.
6.Keep HOD updated on flight-related matters via calls and through station coordination WhatsApp groups.
7.Maintain strong coordination and professional relationships with all airport agencies.
8.Ensure close communication/coordination with transit airports for seamless flight departures & arrival.
9.Conduct station spot checks and submit reports to the HOD, highlighted with key findings.
10.Closely Coordinate with FOCC and HOD during arrival and departure of the flight
11.Notify HOD and manager for any visa or API-related updates.
12.Ensure duty allocations are accurately prepared and signed.
13.Confirm timely closure of flights on PA-NET.
14.Uphold high standards of guest service delivery
15.Ensure smooth handling of guest as per airport rules & regulation in case of delays or cancellation of the flights.
16.Strive to achieve on-time departures through effective team coordination.
17.In case of delay close coordination with airport agencies, call centre for the update of new ETD.
18.Secure flight schedule and parking slot approvals in consultation with relevant authorities.
19.Ensure conducts daily pre- and post-flight briefings with GHA/airblue staff.

Post Flight
1.Ensure that all the post flight documents should be uploaded timely on A-cloud.
2.Accurately record delay codes and comments on PA-NET.
3.Address and resolve guest complaints and promptly reply Airblue feedback email.
4. Submit Safety and HRM reports if required.
5.Efficiently respond on FSRs & DBRs without delay.

Report timely on duty, with proper uniform and groomed.
2. Maintain close liaison and excellent working relationship with CAA, ASF and other agencies at
the Airport.
3. Ensure duty allocation is properly prepared.
4. Ensure traffic staff is properly dressed and available for duty as per roster and duty allocation'
5. Ensure proper pre/post flight briefings are being conducted by shift in charge in the presence of
Airside team for the planning of smooth and on-time flight departure. Any instruction or
messages by GMTO or any higher management is discussed in meeting.
6. Maintain a high Degree of motivation and cordial working relationship among the staff.
7. Keep close coordination with flight coordinator and if any delay contact MAO.
8. Ensure all revenue and flight closing documents are prepared and uploaded in acloud.
9. Keep a record and action taken on all meet and assist special request and Guest complains.
10. Ensure accurate entries in the log book of any action to be taken by the lncoming shift.
11. Maintain incoming/outgoing flight files/record and ensure that all relevant papers are properly
uploaded with paper closing document.
12. Ensure high standard services to the guest.
13. Ensure all possible efforts are made by the team for on time closure of csunters and for on
timed departure.
14. Accountable for baggage during his duty timings and keeps close coordination with the
departments.
15. Ensure the availability for assistance of guest with baggage team in case of any
offloading of baggage occurred and help requested by Baggage team.
16. Staff leave recommendation must be sent to Manager Airport Operation.
17. HRM & safety reports must be raised against incident if occurred.
18. Timely informed Manager Airport Operation regarding the delay/diversion and any operation
disturbance.
19. Any other duty/assignment ordered by DTO,MAO

1.Report timely with proper uniform, according to grooming manual and mark the attendance.
2.Check the log book/emails for any messages related to seat allocations or any special instructions given by MAO/AMTCS/ETCS.
3.Attend the pre- flight briefing and revised the policies mentioned in PHM .
4.Ensure while handing over /takeover all lT equipment should be in working condition, Baggage/ Boarding card should be properly stocked with the rolls.
5.Sufficient stationary is available this include tags, stickers, bags tags & boarding pass for counter.
6.Should check the booked load, Frequent flyer members should be allocated seats in zone A rows are given priority in baggage.
7.Staff needs to be present at their duty points mentioned in duty allocation. Counter should be ready 10 minutes prior to check-in.
8.Any irrelevant material or garbage around the check-in counters should be cleared up before guest reporting.
9.Ensure that the guests are properly welcomed.
10.Read the ticket and check the date, flight number before check in.
11.Check the photo lD of the guest on domestic flights and proper travel documents on international flights.
12.Ensure that their tickets are processed and baggage handled in an efficient and flawless manner.
13.On International Flights make sure that Guest API Data is processed. If the data is not processed immediately concered to AM-TCS and duty E-TCS .
14.Ensure correct wrapping and tagging on the baggage of guests to avoid any kind of wrong forwarding of baggage other than destination. All previously fixed destination tags have to be removed.
15.Generate boarding pass and baggage tags and handing them over to guest with a little brief of gate No, Time of boarding and departure.
16.Encourage and promote the web check-in among guests.
17.If the flight is delay, make sure to provide correct information of departure while handing over a boarding card to guest.
18.Encourage the guest to purchase seat those required choice of his/her seat.
19.Ensure that the wheel chair guest, child, pregnant lady, lady with an infant, injured, sick, and disable person is not allotted a seat at any of the emergency exit rows. (Always informed Duty AM-TCS and E-TCS)
20.Update the AM-TCS/E-TCS for any change of book load for revision of meal load during the flight Check in.
21.Identify the guest problem, deal and inform the ETCS or STCS regarding, excess baggage, guest complain, misbehavior and acceptance.
22.Ensure last piece of baggage forwarded on time to the segregation and informed to ETCS/STCS.
23.Make reasonable efforts to maintain smooth check in process and clearance of guest in time resulting in closing of counter well time.
24.Report at the boarding gate 30 minutes prior to the boarding time.
25.Make a boarding announcement loud and clear with zone wise. (in English & Urdu)

Administrative Work

1.Organize monthly meetings with Ground Handling Agents (GHAs) and airport authorities, sharing meeting minutes with HOD.
2.Coordinate with Procurement and HOD to ensure timely renewal of contracts.
3.Approve staff leave requests as per company policy and maintain leave records.
4.Ensure initial and recurrent staff training complies with Local Authority regulations.
5.Conduct inspections and safety audits, sharing reports with HOD.
6.Maintain office decorum in alignment with company policies.
7.Oversee the timely issuance of Airport Passes of ground staff.
8.Ensure Airblue manuals library updated.
9.Report discrepancies on the flight with HOD along with corrective action taking or guidance required from DTO.
10.Ensure smooth submission of payroll and leave records.
11.Perform any other tasks or assignments as directed by the HOD if required.

Pre Flight
1.Ensure punctuality and proper uniform compliance for yourself and your team
2.Verify that all staff adhere to grooming standards and report on time for duty.
3.Monitor the Airport Community App for the station and promptly share any delays or updates with FOCC and HOD.
4.Oversee smooth and efficient airport operations.
5.Ensure timely opening of the check-in counters as per ETD.
6.Keep HOD updated on flight-related matters via calls and through station coordination WhatsApp groups.
7.Maintain strong coordination and professional relationships with all airport agencies.
8.Ensure close communication/coordination with transit airports for seamless flight departures & arrival.
9.Conduct station spot checks and submit reports to the HOD, highlighted with key findings.
10.Closely Coordinate with FOCC and HOD during arrival and departure of the flight
11.Notify HOD and manager for any visa or API-related updates.
12.Ensure duty allocations are accurately prepared and signed.
13.Confirm timely closure of flights on PA-NET.
14.Uphold high standards of guest service delivery
15.Ensure smooth handling of guest as per airport rules & regulation in case of delays or cancellation of the flights.
16.Strive to achieve on-time departures through effective team coordination.
17.In case of delay close coordination with airport agencies, call centre for the update of new ETD.
18.Secure flight schedule and parking slot approvals in consultation with relevant authorities.
19.Ensure conducts daily pre- and post-flight briefings with GHA/airblue staff.

Post Flight
1.Ensure that all the post flight documents should be uploaded timely on A-cloud.
2.Accurately record delay codes and comments on PA-NET.
3.Address and resolve guest complaints and promptly reply Airblue feedback email.
4. Submit Safety and HRM reports if required.
5.Efficiently respond on FSRs & DBRs without delay.