Your Future Starts Here

The Managing Director (MD) serves as the accountable executive of an airline and head of overall strategic direction, leadership, and operational management of the airline. This role requires a dynamic leader who can effectively oversee all aspects of airline operations, ensure compliance with regulatory requirements, drive financial sustainability, and foster a culture of innovation and excellence.

Key Responsibilities:

Strategic Leadership:
- Develop and execute the airline's strategic vision and long-term business objectives in alignment with the leadership and the Board of Directors.
- Lead the airline's growth and expansion initiatives, including network development, partnerships, and market positioning.
- Monitor industry trends and adapt strategies to remain competitive in a dynamic aviation market.

Operational Oversight:
- Ensure efficient management of all operational departments, including flight operations, engineering, commercial, and airport operations.
- Oversee implementation of safety, security, and quality standards in compliance with international aviation regulations and best practices.
- Monitor key performance indicators (KPIs) and drive continuous improvement across all aspects of airline operations.

Regulatory Compliance and Liaison:
- Ensure full compliance with all local and international aviation regulations, including those set by the Pakistan Civil Aviation Authority (PCAA) and the International Civil Aviation Organization (ICAO).
- Serve as the primary liaison with aviation regulators, government agencies, and industry bodies to ensure the airlines interests are represented.
- Oversee audits and certifications to maintain operational and regulatory approvals.

Financial and Commercial Management:
- Drive financial performance by managing budgets, controlling costs, and maximizing revenue.
- Oversee pricing strategies, revenue management, and marketing initiatives to ensure profitability and market share growth.
- Lead efforts to secure funding, manage investor relations, and develop business plans for sustainability.

Stakeholder and Board Relations:
- Provide regular updates to the leadership and the Board of Directors on operational performance, financial health, and strategic initiatives.
- Build and maintain strong relationships with key stakeholders, including shareholders, government agencies, and industry partners.


Required Qualifications:
Education:
- Bachelors degree in Aviation Management, Business Administration, Engineering, or a related field.
- A Masters degree (e.g., MBA) or professional aviation certification is preferred.

Experience:
- Minimum of 15 years of experience in the aviation industry, including at least 5 years in a senior leadership role.
- Proven track record of managing airline operations, regulatory compliance, and business growth

The Director Commercial is responsible for formulating and implementing Airblue Limited's commercial strategy, driving revenue growth, and maintaining market competitiveness while ensuring full compliance with National Aviation Policy. The role oversees critical functions such as sales, marketing, customer experience, cargo operations, and route development, ensuring all activities align with national and international regulatory requirements, including IATA and local aviation authorities.

Key Responsibilities:
Strategic Leadership:
- Develop and execute Airblue's commercial strategy to achieve organizational goals and compliance with National Aviation Policy.
- Identify growth opportunities, including market expansion, partnerships, and new revenue streams, ensuring alignment with regulatory frameworks.
- Monitor market trends, competitive dynamics, and regulatory developments to guide strategic decision-making.

Sales and Revenue Management:
- Develop and execute sales strategies to achieve optimum revenue and market share objectives.
- Oversee direct sales, travel agency partnerships, and other direct customer channels to ensure optimal market penetration.
- Manage and lead sales teams throughout the network.
- Drive sales team performance through clear objectives, training, and incentives.
- Formulate and implement pricing strategies to maximize load factor and yield while adhering to regulatory pricing frameworks.
- Oversee demand forecasting, inventory control, and fare optimization processes.
- Utilize advanced analytics to identify revenue growth opportunities and improve decision-making.
- Ensure all revenue-generating activities adhere to national fare regulations and other applicable standards.

Customer Experience and Brand Management:
- Lead initiatives to enhance customer experience and build brand loyalty, ensuring compliance with consumer protection and aviation standards.
- Direct marketing strategies, ensuring all communications meet regulatory guidelines and uphold the airline's reputation.
- Manage and promote efficient call center services.
 
Route Development and Network Planning:
- Analyze and expand Airblues route network based on demand, profitability, and regulatory permissions.
- Engage with Pakistan Civil Aviation Authority and other government bodies to secure approvals for new routes and operational changes.

Regulatory Compliance and Governance:
- Ensure all commercial operations align with National Aviation Policy, competition laws, and consumer protection policies.
- Maintain compliance with safety, environmental, and operational standards as mandated by aviation authorities.
- Act as the primary liaison for regulatory bodies concerning commercial matters.

Team Leadership:
- Lead, inspire, and mentor the Commercial team to meet performance objectives while fostering a culture of compliance & innovation.

- Developing and implementing strategic plans for flight services department in alignment with the overall goals and objectives of the airline.

- Leading and managing a team of flight services managers, supervisors, and staff, providing guidance, support, and motivation to ensure efficient and effective flight services

- Oversees and ensures airline cabin crews' conformance to personal appearance requirements and performance of preflight duties according to company standards.


- Ensuring that flight services comply with all aviation regulations, safety standards, and company policies, including crew training, and emergency procedures.

- Implementing initiatives to enhance the overall guest experience during flights, -including onboard services, amenities, and passenger communication

- Collaborating with other departments such to ensure seamless coordination and integration of flight services with overall airline operations.

- Leading initiatives for continuous improvement in flight services, seeking feedback from customers and stakeholders, and implementing changes to enhance service quality, efficiency, and safety

-Contributing to the training and development of new cabin crews, ensuring they are well-versed in airline policies and procedures.

The Director of Human Resources at Airblue Limited is a strategic leadership role responsible for overseeing all facets of HR management, ensuring the airline attracts, develops, and retains top talent. This position will shape the HR strategy to align with the company's objectives while fostering a high-performance, inclusive culture and ensuring compliance with regulatory standards.


Key Responsibilities:

- Strategic Leadership:
Develop and implement HR strategies that align with Airblues organizational goals.
Provide guidance to senior management on workforce planning, talent development, and succession planning.
Act as a strategic partner to executive leadership, offering insights to drive organizational growth.

- Talent Acquisition and Management:
Oversee the recruitment process to attract top talent for operational and leadership roles.
Implement onboarding programs to integrate new hires effectively into the organization.
Develop and maintain competitive compensation and benefits plans to attract and retain employees.

- Employee Relations and Engagement:
Foster a positive, inclusive workplace culture that encourages collaboration and innovation.
Address employee concerns, mediate disputes, and maintain open communication channels.
Drive employee engagement initiatives to enhance satisfaction and productivity.

- Compliance and Risk Management:
Ensure compliance with labor laws, aviation regulations, and internal policies.
Oversee HR audits and implement necessary changes to maintain regulatory compliance.
Manage and mitigate legal risks related to employee relations and organizational policies.

- Performance and Development:
Lead performance management processes, including goal-setting and annual appraisals.
Design and implement training programs to upskill employees and build leadership capacity.
Drive initiatives to identify and groom high-potential talent for future leadership roles.

- Diversity, Equity, and Inclusion (DEI):
Champion DEI initiatives to promote a diverse and inclusive workplace.
Monitor and report progress on DEI goals to senior leadership.
Ensure fairness and equity in hiring, promotions, and employee development opportunities.

Required Qualifications:

Education:
- Bachelors degree in Human Resources, Business Administration, or a related field.
- A Masters degree or HR certification (e.g., SHRM-SCP, SPHR)

Experience:
- Minimum of 10 years of HR experience, with at least 5 years in a senior leadership role.
- Aviation or service industry experience is highly desirable.

. Develop and execute comprehensive marketing strategies to enhance brand visibility and market share.
. Oversee digital and traditional marketing campaigns, ensuring alignment with corporate goals.
. Manage the frequent flyer program and implement initiatives to increase customer retention.
. Lead cross-functional teams to optimize customer engagement and revenue generation.
. Conduct market research and competitor analysis to identify growth opportunities.
. Collaborate with sales, revenue management, and operations to align marketing efforts with business objectives.
. Manage the marketing budget and ensure ROI for all campaigns.
. Represent the airline at industry events and build strategic partnerships to enhance the brands presence.
. Innovate cost-effective, intuitive ideas to strengthen the brand and customer engagement.